Patient Messaging lets you send secure, text-style messages instead of calling. Do a quick check-in, ask about symptoms, or share test results and documents directly from the chart. Patients can also send photos to provide a clearer picture. All communications are saved in the patient’s chart with read receipts, and when you close the message, patients can no longer reply.

Online Booking lets patients request an appointment time from their device, meaning less time on the phone. Clinics choose the time slots they want available for online booking, and staff confirm all appointments directly in the Accuro scheduler.

NEW! Patients can now see all their appointments in the Medeo app, including in-clinic and video visits. When the provider activates online booking, patients can book appointments directly in Medeo.

NEW! Providers can launch a secure Video Visit with a patient directly from Accuro. When in-clinic visits aren’t necessary, you can see patients online to renew prescriptions, share test results, and conduct quick video follow-ups from anywhere with an internet connection. File sharing and secure messaging capabilities are also included, and all messages are saved in the patient chart. Video visits are launched from the Accuro calendar or in the provider’s day sheet and an email reminder is sent to the patient 24 hours before the appointment with a link to their video visit.

Patients receive an automatic email reminder 24 hours before their in-person or video appointment time, reducing no-shows and eliminating holes in your schedule.